Business Terms of Service
These Business Terms of Service (“Terms”) govern access to padelisto and its related websites, applications, messaging integrations and AI-assisted functions (the “Service”). The Service is provided by The Applications Cloud, Sociedad Limitada (S.L.U.), Placa La Pau 1, piso 3, puerta 1, 08960 Sant Just Desvern (Barcelona), Spain, NIF/CIF B44614964 (“padelisto”, “we”, “us”). Full registration details appear in our Legal Notice.
1. Business use only
The Service is offered only to clubs, coaches, academies, sole traders and other persons acting for purposes related to their trade, business or profession. It is not offered to consumers. By accepting these Terms for an organisation, you confirm that you are authorised to bind it. You must be at least 18 years old.
2. Account and security
You must provide accurate information, keep credentials confidential, limit access to authorised personnel and promptly notify contact@padelisto.app of suspected misuse. You are responsible for activity performed through your account and connected messaging or calendar accounts.
3. Beta service
The Service is in beta. Features, integrations and availability may change. We may correct, add, remove or suspend beta functions where reasonably necessary for security, compliance or product development. The beta has no service-level commitment.
The beta is free until we give separate notice. No payment card is required, no payment method is charged and there is no automatic conversion to a paid plan. We will give at least 30 days’ notice before any future price takes effect. Charges begin only after you expressly accept an order or paid plan. If you do not accept it, we may end or restrict access on the stated effective date, but we will not charge you.
4. Customer responsibilities
You determine why and how player data is used and remain responsible for your relationship with players, parents and guardians. You must provide legally required notices, choose a lawful basis, respect objections and age-related rules, and obtain any required permission before sending messages or connecting third-party accounts.
You must not use the Service unlawfully; send deceptive, abusive, discriminatory or unsolicited promotional content; upload data you have no right to process; probe or bypass security; access another workspace; or use AI output without appropriate review.
5. Messaging and third-party services
WhatsApp, Telegram, Google Calendar and similar services are independently operated platforms selected or connected by you. Their terms and privacy notices also apply. You must comply with their messaging, anti-spam and acceptable-use rules. Service notifications must be distinguished from optional marketing communications and an effective opt-out must be honoured.
6. Customer data and data processing
You retain your rights in data submitted to the Service. You instruct us to host, transmit, organise, analyse and otherwise process it only as necessary to provide, secure and support the Service. For personal data that we process on your behalf, our Data Processing Agreement forms part of these Terms. Our separate role as controller is described in the Privacy Policy.
7. AI-assisted functions
Users are informed when they interact with an AI assistant. AI output may be inaccurate or incomplete and must not be treated as professional, legal, financial, medical or safety advice. You are responsible for reviewing consequential actions and maintaining a human contact route. Do not submit unnecessary sensitive or special-category data to AI functions.
8. Intellectual property
We and our licensors retain all rights in the Service, software, documentation and branding. During the beta we grant you a limited, non-exclusive, non-transferable and revocable right to use the Service for your internal business operations. Feedback may be used without restriction or payment, provided it does not identify your players or disclose your confidential information.
9. Confidentiality
Each party must protect the other party’s non-public business, technical and security information using reasonable care and may use it only to perform the agreement, except where disclosure is required by law.
10. Suspension
We may suspend access where reasonably necessary to prevent harm, address a security incident, comply with law or respond to a material breach. Where practicable, we will notify you and allow a reasonable opportunity to cure.
11. Termination, export and deletion
You may end the beta at any time by contacting support, including through the published WhatsApp support channel. A request made through WhatsApp is intake only; we verify authority using the owner email on file. On a verified request, an administrator can prepare an export and then delete the workspace. Active tenant data is removed when deletion is executed; provider backup deletion timing is described in the Privacy Policy and DPA.
12. Warranties
We will provide the Service with reasonable care and skill. Subject to mandatory law, the beta is otherwise provided “as is” and “as available”. We do not warrant uninterrupted operation, permanent availability of third-party services or error-free AI output.
13. Liability
Neither party is liable for indirect or consequential loss, loss of profit, revenue, goodwill or anticipated savings. To the maximum extent permitted by law, our aggregate liability connected with the free beta is limited to EUR 100. These limits do not apply to fraud, wilful misconduct, death or personal injury caused by negligence, breach of confidentiality or data-protection liability that cannot lawfully be limited.
14. Changes
We will provide reasonable notice of material changes. Price changes always require at least 30 days’ notice and express acceptance before charging. A new version applies from its stated effective date; where acceptance is legally or contractually required, access may be paused until it is recorded.
15. Governing law
These Terms are governed by Spanish law. The courts of Barcelona, Spain have exclusive jurisdiction, unless mandatory law requires otherwise.
16. Contact and documents
Legal and privacy email: legal@theapps.cloud. Support: WhatsApp. Related documents: Privacy Policy, DPA, Vendor Register and Legal Notice.