Terms of Service
These Terms of Service (“Terms”) govern access to and use of the padelisto service and related websites (collectively, the “Service”) provided by The Applications Cloud S.L. (“padelisto”, “we”, “us”, “our”). By accessing or using the Service, you agree to these Terms. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and “you” refers to that organisation.
These Terms are provided in English. If we publish translations, the English version prevails in case of inconsistency, unless mandatory local law requires otherwise.
1. Who we are
The Applications Cloud S.L.
Placa la Pau 1, 08960 Sant Just Desvern, Spain
Email: contact@padelisto.app
2. The Service
padelisto provides tools for padel coaches and academies to manage client interactions, bookings, scheduling, balances, and related workflows, including through integrations with messaging channels (such as WhatsApp and Telegram) and AI-assisted features. Features may evolve over time. We may modify, suspend, or discontinue parts of the Service with reasonable notice where practicable, except where changes are required for security, legal compliance, or operational continuity.
3. Eligibility and accounts
You must provide accurate registration information and keep your credentials confidential. You are responsible for activity under your account. Notify us promptly at contact@padelisto.app if you suspect unauthorised access.
4. Customer responsibilities and acceptable use
You agree to use the Service only in compliance with applicable laws and these Terms. You will not (and will not permit others to): (a) misuse, disrupt, or probe the security of the Service; (b) attempt to access data or systems without authorisation; (c) reverse engineer or circumvent technical limitations except where permitted by law; (d) use the Service to send unlawful, harmful, or deceptive content; or (e) infringe third-party rights.
You are responsible for your relationship with your clients and end users (for example, players), including obtaining any consents and providing any notices required for your use of messaging channels and personal data.
5. Third-party services
The Service may interoperate with third-party platforms (including messaging providers and AI inference providers). Those services are governed by their own terms and privacy policies. We do not control third-party platforms and are not responsible for their availability or conduct.
6. Subscriptions, trials, and fees
Pricing, plans, and promotional offers (including trial periods) are described on our website or in separate order documentation. Unless stated otherwise, fees are quoted in euros. We may change prices or plans with reasonable advance notice; changes will not apply retroactively to fees already paid for the current billing period where applicable.
As of the “Last updated” date above, our public marketing pages describe offers such as Coach Pro at €30 per month and Academy at €70 per month after a promotional period, including two months free for new subscriptions where applicable, and no credit card required for certain sign-up flows. Exact commercial terms may be confirmed at registration or in separate written agreement.
7. Intellectual property
We retain all rights, title, and interest in the Service, including software, branding, and documentation. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable licence to use the Service for your internal business purposes during your subscription or trial.
You retain rights to content you submit. You grant us a licence to host, process, and display such content as needed to provide the Service and as described in our Privacy Policy.
8. AI features
AI-assisted outputs may be incorrect or incomplete. You are responsible for reviewing outputs and for decisions you take in your business. The Service is not a substitute for professional advice where such advice is required.
9. Warranties and disclaimer
To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available”. We disclaim implied warranties to the extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are not permitted (for example, for consumers under mandatory national laws).
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
10. Limitation of liability
To the maximum extent permitted by applicable law, our total aggregate liability arising out of or relating to the Service or these Terms will not exceed the amounts you paid to us for the Service in the twelve (12) months preceding the event giving rise to liability (or, if no fees were paid, one hundred euros (€100)).
We are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, goodwill, or data, except where such limitations are not permitted by mandatory law (including certain consumer protections in the EU).
11. Suspension and termination
We may suspend or terminate access if you materially breach these Terms, if we are required to do so by law, or to protect the security or integrity of the Service. You may stop using the Service at any time. Upon termination, your right to use the Service ceases. Provisions that by their nature should survive will survive (including intellectual property, disclaimers, limitations of liability, and governing law).
Data handling after termination is described in our Privacy Policy.
12. Consumer rights (EEA)
If you are a consumer within the meaning of EU consumer protection laws, you may have mandatory rights under the laws of your country of residence, including rights related to digital content or services. Nothing in these Terms limits those rights. If you are entitled to a statutory right of withdrawal for an online contract, details and any exceptions will be provided in accordance with applicable law at the point of purchase.
13. Online dispute resolution (EU)
The European Commission provides a platform for online dispute resolution for consumers: https://ec.europa.eu/consumers/odr. We are not obliged to participate in consumer arbitration before a consumer arbitration board, but we are not precluded from doing so where applicable.
14. Governing law and jurisdiction
These Terms are governed by the laws of Spain, without regard to conflict-of-law principles, except where mandatory consumer protections in your country of residence require otherwise.
Subject to mandatory provisions of law, the courts of Spain shall have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service. If you are a consumer, you may also have the right to bring proceedings in the courts of your place of residence where such rights cannot be waived under applicable law.
15. Changes to these Terms
We may update these Terms from time to time. We will post the updated Terms on this page and revise the “Last updated” date. Where changes are material, we will provide additional notice as appropriate (for example, by email or in-product notification). Continued use after the effective date constitutes acceptance of the updated Terms, except where prohibited by law.
16. Contact
Questions about these Terms: contact@padelisto.app